If a user can view a file in Salesforce, they can download it.
Any number of times, on any number of devices. That could mean that, right now, dozens of copies of documents containing sensitive information are in locations you have no control over.
In a time of hybrid work and multi-user devices, this is unacceptable. Especially if your company or clients operate in finance, health care, recruitment, travel or government.
Documents stored in Salesforce can be copies of passports or driver’s licenses. Insurance policies. Salary slips. Pictures of home interiors from insurance claims. CVs… In the wrong hands, this information can be used for identity fraud. Or help burglars or home invaders identify their next target.